Juggy leads the national strategy, execution and operation of the Consumer Health business for TELUS. She brings products to market that address many of the pressing health needs of Canadians. TELUS aims at empowering Canadians to take control of their health and the health of their loved ones with the right information, tools, and support they need to live healthier and happier lives.
A telecom executive with more than 20 years of leadership experience, Juggy has led several emerging technology businesses and operations across TELUS, spanning service development, operations as well as strategy and marketing.
Prior to Juggy’s current role, she was the Vice-President, Customer Experience Strategy and Operations. Under her leadership, she led the national Customer Experience operations team and drove business performance and engagement to increase client loyalty, profitability and satisfaction.
Community leadership is a critical component of Juggy’s leadership story. She served as a director on the TELUS Vancouver Community Board from 2008 to 2011. She also served on the Vancouver Board of Trade’s Women’s Leadership Council. Juggy is currently a Board Director on the VGH & UBC Hospital Foundation Board as well as on the Justice Institute of British Columbia.
She received a Forty Under 40 award in 2012 for her business achievements, inspirational leadership and community contributions and was also one of seven women in Canada to be awarded the 2013 Leadership Excellence Trailblazer Award by Canadian Women in Communications. In 2015, she was recognized with a TELUS Legend Award – the highest recognition a TELUS team member can achieve. Juggy received the Diversity Champion Award at TELUS in 2016. This award recognizes leaders who are champions of all diversity and celebrates those who leverage diversity of thought to help advance business strategy.
Juggy holds an MBA from Queen’s University in Kingston, Ontario and has completed Executive Development programs at Harvard and INSEAD.